Business Process Excellence: Enhancing operational performance

What is Business Process Excellence?

Business process excellence is the strategic optimization of business processes to enhance operational performance. Today, achieving process excellence is more important than ever as businesses navigate macroeconomic challenges and economic uncertainty. By pinpointing and addressing process inefficiencies, companies pave the way for enhanced customer satisfaction, competitive advantages, and better cost management. Consequently, companies are now concentrating on continuously monitoring and refining their business operations to ensure optimal performance and increased productivity. 

However, you can’t manage nor improve a process if you don’t know what’s going on. The first step in any transformation is to create insight into the business – and the issues they work around every day– by creating visibility into how your processes interact and function today. Without a clear understanding of current processes, it is difficult to implement meaningful operational improvements or align processes with business goals.

business process excellence

How do we help our clients?

Driving excellence through robust process governance
We break down functional silos, integrate processes and improve communication by implementing clear end-to-end process governance and aligning processes with strategic objectives.

Uncover and optimize with process discovery and re-design
We create visibility into existing processes, uncover inefficiencies, and redesign workflows to achieve cost reductions and operational improvements.

Automated process insights through process mining
We utilize cutting edge process mining tools to create a data-driven view of how your end-to-end processes actually run, revealing hidden bottlenecks and value opportunities.

Contact us

Fredrik Gunnerfalk

Fredrik Gunnerfalk

Director, Supply Chain, PwC Sweden

Tel: +46 706 05 60 53

Linnea Henningsson

Linnea Henningsson

Senior Manager, Operations Transformation, PwC Sweden

Tel: +46 736 79 20 76

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